Girikon’s Student Success Hub Solution is configured using Salesforce products including Service Cloud, Experience Cloud, Einstein AI, and the Salesforce EDA. As a reputed Salesforce partner, Girikon is committed to helping your institute implement the Student Success Hub to increase the support that students receive from advisors, as well as the student service team.
Paving Way for a Digitally Enabled Student Journey
Student Success Hub will improve your students’ experience in every aspect. The student journeys can be significantly more…
Students are assigned customisable Success Plans to complete tasks suitable for their academic levels and goals.
Students can manage their journeys by scheduling appointments with the Appointment Scheduling Wizard, viewing their Success Plans, and checking their upcoming Tasks.
Students are placed at the centre of support provided by the Success Team assigned to them.
With Pathways, students can work with staff to plan the courses they need to take to stay on track and meet their degree requirements.
With access to crucial information, such as appointments, cases, and tasks on mobile devices, students can stay informed and take action earlier and faster.
The chatbot adds a layer in keeping students alert by proactively sending SMS task and appointment reminders.
Surveys gather students’ feedback on several aspects of college life so that your institute can maintain and improve the quality of program and support offerings.
Student Success Hub also enables your advisors and teaching support staff to understand students deeply, cooperate effectively, and focus their efforts on the student or task that needs immediate attention.
Data from emails, Student Management Systems (SMSs), and Learning Management Systems (LMSs) can be stored in a single platform, reducing the number of screens staff members need to access and share data.
Student Record gives support staff a comprehensive view of the student, with data collected from all integrated systems.
Advisors can keep track of the support that students have received from others with Case Management, Queue Management, and Advising Notes to follow up and take further action.
At-risk students who might need more attention are notified to academic resource staff by Early Alerts to receive help early.
Reports and dashboards can be tailor-made to provide insights into students’ engagement and performance.
The Student Record provides numerous critical insights that advisors need to know to answer enquiries, resolve cases, and support students in planning their learning and career paths.
Implement Student Success Hub from today to enhance the experience and outcomes for both your students and staff.